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Who we are
Andys Photography is committed to protecting and respecting the privacy of all those who use our website and our services. In line with the EU General Data Protection Regulations (GDPR) it is important to us that our visitors and customers understand what personal data we collect from you and how it will be processed.
What personal data do we collect?
It is the nature of the services we provide that requires us to collect and process personal data. This will, at a minimum, include:
We may need to collect more personal data if it is necessary to the delivery of the service you have requested. If you don’t provide us with personal data, we’ll try to provide the service but it may be impossible.
(N.B. Please do not provide us with the personal data of anyone else without their permission, unless you have obtained the explicit consent from that person.)
How do we use your personal data?
We limit the use of personal data to ensuring we deliver the service you have requested. Furthermore, we retain your personal data only for as long as is necessary to deliver you this service. Under certain circumstances we will retain your personal data longer if it is part of an accounting record which we are obliged by law to retain for 7 years. Where this is the case, your personal data will be archived. Records in an archived state means access to them is greatly restricted.
Third Parties
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf. We disclose only the personal information that is necessary to deliver the service.
How we use cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. The data gathered by this cookie is anonymous and is used to enhance the usability of the website. Further information is available from https://www.google.com/analytics/learn/privacy.html
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What are your Data Protection Rights?
Data Request:You may request a copy of any data we hold about you.
Amending your data:
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
Your right to be forgotten:
You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfill our contractual or legal obligations), your personal data will be deleted on request.
To contact us regarding these rights please write to our compliance officer by email andy@andysphotography.co.uk
Security
Andys Photography takes security seriously. In order to protect your information from loss, misuse or unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:
Changes to this Privacy Policy
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.
How long does it take to receive my edits?
We strive to deliver your edited images within four weeks from the date you select your preferred images. While we aim to meet this timeline, unforeseen circumstances may cause delays. In such cases, we will promptly inform you.
Can I bring someone with me to the shoot?
Absolutely! You are welcome to bring a friend or chaperone to your session. Their support can often enhance the overall experience.
Do I get to pick my edits?
Yes, you will have the opportunity to select the images you wish to be edited. The number of images included in your package varies, so please refer to the specific shoot descriptions for details.
Can I order additional edits?
Certainly! Additional edits can be requested for an extra fee per image. To ensure timely delivery for all clients, additional edits may be scheduled after the included edits. You will be informed of the timeline when making your selections.
Do I receive the raw files?
No, we provide only edited high-resolution files and do not supply raw files from any of our shoots.
What does 'image editing' include?
Our editing services encompass professional retouching, including color balancing and grading to enhance your images, as well as the removal of distracting elements (e.g., lights, cables, litter). Upon request, we can also focus on specific areas, such as blemish removal, smoothing, and other enhancements.
What isn’t included in my image editing?
While we ensure a professional standard in our edits, certain advanced or time-consuming processes are not included in the standard package. These may include:
These services can be provided upon request for an additional fee. Please contact us to discuss your specific needs.
Can I provide editing notes with my selections?
Yes, you are welcome to provide notes on specific areas you would like us to address during the editing process. However, please consider the scope of our image editing package. If you have any uncertainties, feel free to reach out for clarification.
What styles/levels do you shoot?
We welcome clients of all levels and styles. However, please note that we do not accommodate full-frontal or open-leg poses.
What types of photography do you specialize in?
We specialize in a range of photography styles, including portrait, lifestyle, and fashion photography. Our goal is to capture your unique essence and vision.
How do I prepare for my shoot?
To ensure a successful session, we recommend choosing outfits that reflect your personal style and are comfortable to wear. Consider the location and the mood you want to convey in your images. If you have any specific ideas or themes in mind, please share them with us prior to the shoot.
What should I expect during the shoot?
During the shoot, you can expect a relaxed and enjoyable atmosphere. We will guide you through poses and help you feel at ease in front of the camera. Our aim is to capture genuine moments and expressions.
Can I see examples of your previous work?
Absolutely! We encourage you to browse our portfolio to see examples of our work. This will give you an idea of our style and approach.
What is your cancellation policy?
We understand that life can be unpredictable. If you need to cancel or reschedule your session, please inform us at least 48 hours in advance. Cancellation fees may apply depending on the notice period.
Andys Photography